Shipping and Insurance
Stuntin ships worldwide from Toronto, Ontario.
Most orders are shipped through Wizmo, an over-the-border courier. Wizmo takes our shipments to a depot in New York state where they are then transferred to U.S. Postal Service (USPS).
Our Canadian orders ship via Canada Post. In major cities such as Toronto, Vancouver and Montreal, your order may ship via last mile delivery services like Fleet Optics or Metroland.
If you have a buzzer or security code, please add that information in the secondary address line.
Please note: Items are processed quickly and we will not have time to make address changes. Please double and triple check your address, as we won't have time to make the changes for you.
Local Pickup
We are no longer offering local pickups in Toronto as of July 29, 2022.
We continue to have three brick-and-mortar locations across Toronto at the Arts Market stores in Riverdale, the Danforth and the Junction. We are happy to reserve and hold items for you, and you can pay in Canadian currency too — just email us at info@stuntinhq.com!
The Arts Market stores are located at:
Riverdale: 790 Queen St. E at Boulton
Danforth: 1856 Danforth Ave. at Glebemount
Junction: 2978 Dundas St. W at Pacific
Order Processing and Shipping Times
The time it takes to process orders may vary by a couple of days. Typically our goods ship 3 times per week.
You will receive a confirmation email once your order is packed and ready to ship. This will contain all essential tracking info.
Once Wizmo inducts your order into the postal system, delivery times are estimated as:
USA: 1-4 business days*
Canada: 3-10 business days*
International: 5-35 business days*
*Please note that these are simply estimates. As we all know, USPS and other carriers experience delays that completely out of our hands, especially during COVID-19 and holiday peaks. Please try to be patient. If you have a tracking number it means that your gear is en route!
Shipping Policy
Stuntin will not take responsibility for lost or stolen packages, or for missing packages that are marked delivered. We will also not take responsibility for packages damaged by carriers. As soon as the package leaves our facility it is now your responsibility to track it and be there to receive it.
Stuntin will also not take responsibility for any possible duties or customs fees. Before ordering, please be aware of the rules in your country regarding additional customs, VAT, etc.
As well, we are not responsible for processing delays, transfers to your local carriers, mail strikes, etc.
Shipping Insurance
We strongly recommend adding Route shipping insurance to your order. Our most common shipping problem occurs when USPS says a package is delivered, but the customer never receives it (porch and mailroom thieves are rampant). Route will cover this! It's great for your peace of mind at a minimal cost, and claims are a super easy process.
As a bonus, the insurance also makes your shipping carbon-neutral! Learn more here.
Route provides protection for shipments that are lost, broken, or stolen. Add it to your cart at checkout to enable protection. Visit routeapp.io to learn more.
Route provides protection for shipments that are lost, broken, or stolen. Add it to your cart at checkout to enable protection. Visit routeapp.io to learn more.
We have made Route insurance a default addition to your shopping cart, but it is not mandatory. However, if you do not purchase insurance and a package is marked delivered by the carrier and reported missing by the customer, we will not reimburse or replace your order.
Some but not all packages shipped may include insurance through USPS Priority Mail, depending on the value of the order — but if USPS declares it was delivered, they won't reimburse you no matter what happened to your package.
Some but not all packages shipped may include insurance through USPS Priority Mail, depending on the value of the order — but if USPS declares it was delivered, they won't reimburse you no matter what happened to your package.
Return To Sender
Wizmo will return packages to us that are not successfully delivered.
Typically this is due to insufficient or incorrectly entered address information. It can also happen if the mail carrier claims they were unable to deliver for whatever reason. If you notice your item has been returned to sender, please check the address you provided when you placed the order. Then call the carrier. They will have the most info to relay to you.
Once the package is back in our hands we will restock it and refund you the cost of the item, minus the shipping cost and a $5 return fee. The fee covers what our carrier charges us for returning the item.
The original order will not be re-shipped. Please make a new order using the correct shipping address.